 UPDATE: Yay! We are back online. Thank you to web guru, Jon, for rewriting code and doing all the hard stuff to get us back to business. And thank you to everyone for your patience. We apologize, but the website has been hit and all buttons, except for the blog button, are not working. According to our web hosting company, all of our folders are gone!! Who wiped them out? And why? Grrrr. In other words, shopping online is not available. However, if you are wanting to place an order with us, please give us a call at 405-275-5639 and place your order by phone. Hopefully, the issue will be solved quickly!  |
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Oklahoma Pastry Cloth™ Company on Facebook
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Posts Tagged ‘Oklahoma Pastry Cloth’
Temporary Issues – We Hope
Saturday, November 9th, 2013
Getting Down To Business: A New Give Away!
Monday, April 1st, 2013
  Everything is back to normal. We’re back to work and all WAS going well until the big press died. Now, it is lying in pieces, looking like a destroyed robot from Star Wars. Mr. Fix-It is doing the surgery but a thermonuclear discombobulator is needed and the only one that could be found must be ordered from…where else?…China. Actually, it is called a heat resistor thingy. Evidently, it’s an important thingy, too. Ah, technology! We have had a number of emails just recently, dealing with the subject of shipping. Personally, shipping is the bane of my existence. I wish that we could ship everything to everyone for free. But alas, I don’t do the lottery and haven’t won any millions so we can’t afford to give away the farm. Shipping expense is a reality with which Creating Concepts, Enterprises must deal. And on top of everything, unfortunately for all of us, shipping costs have gone up. We do not use UPS or FedEx because their charges for the size shipments we send out are ridiculous. In fact, their charge can be as much as $15 over what the US Postal Service charges us. And so, we use the US Postal Service Priority method almost exclusively. For international orders, First Class is used. First Class packaging is not available for the states. Everything is done by weight and for online orders, PayPal does its best to estimate as close as possible to accurate shipping charges. Sometimes, it misses the boat and nearly always it goes against us rather than the customer. In fact, we were rather sick awhile back when an order to Australia was estimated at $11 by PayPal and the actual shipping cost us $22.50. Not good. The fact is, shipping is high. Phone orders are more of an exact science for us because as soon as an order is processed and ready to ship, the customer credit card is charged with the exact amount on the shipping label. If you plan to order, doing so with a credit card by phone at 405-275-5639 will be the most accurate route. I, personally, feel badly when someone is unhappy with a shipping cost that they perceive is too high. A larger Oklahoma Pastry Cloth™ or multiple pastry cloths can be heavy and so cost more to ship. The mixes add up in weight as well. It doesn’t matter what box or bubble mailer is used, the weight is still the same, the location is assessed and the price goes up accordingly. Our Oklahoma Pastry Cloth™ is made of a heavy weight cotton, unlike the cheaper, lighter brands, so that it will last for years and years. It is not meant to be a throw away item but is meant to be a family treasure. So hopefully, this will better explain our shipping policy. I understand the groan of financial agony when a customer sees that shipping charge. It seems too high. But in order to use the US Postal Service, we have to pay the price – their price. We appreciate your understanding.  It’s time for another giveaway! And this is no April Fools joke. Since canning season is just around the corner, we are giving away a nice set of canning tools ready to be used! Starting today, leave a comment on any of the blog posts and you will be entered. If you have never posted at the blog before, don’t worry if your comment does not show up immediately. New posts must be approved by the moderator and then your post can be seen. The drawing will be two weeks from now on April the 15th – TAX DAY! Yayyyy. Good luck to everybody!!  |
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Oklahoma Pastry Cloth™ Company on Facebook
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Homestead Revival
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